ایم
Sr. Manager/GM - Call Center
Noida, Uttar Pradesh, India · مکمل وقت
درخواست دینے والے پہلے فرد بنیں۔
- تجربہ
- 10+ سال
- تنخواہ
- INR 1,000,000 – INR 2,000,000 / year
- کھلنا
- 1
- پوسٹ کیا گیا
- 2 ہفتے قبل
- کام کا موڈ
- دفتر میں
- تعلیم
- کوئی بھی گریجویٹ
- اہلیت
- Any graduate candidates are eligible to apply.
- دوبارہ شروع کریں۔
- درخواست دینے کی ضرورت ہے۔
جہاں آپ کام کریں گے۔
ملازمت کی تفصیل
Role Overview
This position is for a senior call center leader in a large BPO environment focused on US accounting and IT services. The role centers on guiding telesales operations, driving sales performance, and improving campaign effectiveness.
Core Responsibilities
- Lead and coordinate a telesales team to deliver business results.
- Own sales outcomes across inbound and outbound calling activities.
- Develop and apply cross-sell and upsell approaches to improve revenue.
- Work on lead maximization and better conversion of available opportunities.
- Make effective use of dialer-based strategies to support campaign productivity.
Experience and Background Needed
- At least 10 years of experience managing outbound campaigns in sales or collections.
- Prior experience handling teams of 100 or more members.
- Background in outbound telesales team management.
- Experience in a large BPO or telesales setup.
Eligibility
Candidates with any graduate degree may apply.