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Sr. Manager/GM - Call Center

Mancraft Consulting

Noida, Uttar Pradesh, India ・ フルタイム

最初に応募しよう

経験
10年以上
給料
INR 1,000,000 – INR 2,000,000 / year
求人情報
1
投稿済み
2週間前
作業モード
在任中
教育
卒業生であれば誰でも
資格
Any graduate candidates are eligible to apply.
再開する
応募必須

勤務地

仕事内容

Role Overview

This position is for a senior call center leader in a large BPO environment focused on US accounting and IT services. The role centers on guiding telesales operations, driving sales performance, and improving campaign effectiveness.

Core Responsibilities

  • Lead and coordinate a telesales team to deliver business results.
  • Own sales outcomes across inbound and outbound calling activities.
  • Develop and apply cross-sell and upsell approaches to improve revenue.
  • Work on lead maximization and better conversion of available opportunities.
  • Make effective use of dialer-based strategies to support campaign productivity.

Experience and Background Needed

  • At least 10 years of experience managing outbound campaigns in sales or collections.
  • Prior experience handling teams of 100 or more members.
  • Background in outbound telesales team management.
  • Experience in a large BPO or telesales setup.

Eligibility

Candidates with any graduate degree may apply.

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