এম
Sr. Manager/GM - Call Center
Noida, Uttar Pradesh, India পূর্ণকালীন
প্রথম আবেদনকারী হোন।
- অভিজ্ঞতা
- ১০+ বছর
- বেতন
- বছরে ১০,০০,০০০ – ২০,০০,০০০ টাকা
- শূন্যপদ
- 1
- পোস্ট করা হয়েছে
- 2 সপ্তাহ আগে
- কাজের ধরণ
- অফিসে
- শিক্ষা
- যেকোনো স্নাতক
- যোগ্যতা
- Any graduate candidates are eligible to apply.
- জীবনবৃত্তান্ত
- আবেদন করা আবশ্যক
যেখানে আপনি কাজ করবেন
কাজের বিবরণ
Role Overview
This position is for a senior call center leader in a large BPO environment focused on US accounting and IT services. The role centers on guiding telesales operations, driving sales performance, and improving campaign effectiveness.
Core Responsibilities
- Lead and coordinate a telesales team to deliver business results.
- Own sales outcomes across inbound and outbound calling activities.
- Develop and apply cross-sell and upsell approaches to improve revenue.
- Work on lead maximization and better conversion of available opportunities.
- Make effective use of dialer-based strategies to support campaign productivity.
Experience and Background Needed
- At least 10 years of experience managing outbound campaigns in sales or collections.
- Prior experience handling teams of 100 or more members.
- Background in outbound telesales team management.
- Experience in a large BPO or telesales setup.
Eligibility
Candidates with any graduate degree may apply.