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Sr. Manager/GM - Call Center
Noida, Uttar Pradesh, India · На постоянной основе
Подайте заявку первыми!
- Опыт
- 10+ лет
- Зарплата
- 1 000 000 – 2 000 000 индийских рупий в год
- Открытия
- 1
- Опубликовано
- 2 недели назад
- Режим работы
- В офисе
- Образование
- Любой выпускник
- Критерии отбора
- Any graduate candidates are eligible to apply.
- Резюме
- Необходимо подать заявку.
Где вы будете работать
Описание работы
Role Overview
This position is for a senior call center leader in a large BPO environment focused on US accounting and IT services. The role centers on guiding telesales operations, driving sales performance, and improving campaign effectiveness.
Core Responsibilities
- Lead and coordinate a telesales team to deliver business results.
- Own sales outcomes across inbound and outbound calling activities.
- Develop and apply cross-sell and upsell approaches to improve revenue.
- Work on lead maximization and better conversion of available opportunities.
- Make effective use of dialer-based strategies to support campaign productivity.
Experience and Background Needed
- At least 10 years of experience managing outbound campaigns in sales or collections.
- Prior experience handling teams of 100 or more members.
- Background in outbound telesales team management.
- Experience in a large BPO or telesales setup.
Eligibility
Candidates with any graduate degree may apply.