METRO
Sr. Manager/GM - Call Center
Noida, Uttar Pradesh, India · Jornada completa
Sé el primero en postularte
- Experiencia
- Más de 10 años
- Salario
- Entre 1.000.000 y 2.000.000 de rupias indias al año.
- Vacantes
- 1
- Al corriente
- Hace 2 semanas
- Modo de trabajo
- En la oficina
- Educación
- Cualquier graduado
- Elegibilidad
- Any graduate candidates are eligible to apply.
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
Role Overview
This position is for a senior call center leader in a large BPO environment focused on US accounting and IT services. The role centers on guiding telesales operations, driving sales performance, and improving campaign effectiveness.
Core Responsibilities
- Lead and coordinate a telesales team to deliver business results.
- Own sales outcomes across inbound and outbound calling activities.
- Develop and apply cross-sell and upsell approaches to improve revenue.
- Work on lead maximization and better conversion of available opportunities.
- Make effective use of dialer-based strategies to support campaign productivity.
Experience and Background Needed
- At least 10 years of experience managing outbound campaigns in sales or collections.
- Prior experience handling teams of 100 or more members.
- Background in outbound telesales team management.
- Experience in a large BPO or telesales setup.
Eligibility
Candidates with any graduate degree may apply.