- 경험
- 어느
- 샐러리
- INR 300,000 – INR 360,000 / year
- 채용 공고
- 1
- 게시됨
- 2주 전
- 작업 모드
- 사무실에서
- 적임
- Candidates with at least 6 months of Team Leader experience can apply.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
Role overview
GO Wind International LLP is hiring a Team Leader for a BPO setup in Mumbai. This role is focused on guiding a customer support team, tracking output, supporting performance improvements, and stepping in on escalated customer issues.
Key responsibilities
- Supervise and coordinate a team of Customer Support Executives.
- Track daily productivity levels and overall team performance.
- Run team huddles and coaching discussions to keep the team aligned and improving.
- Take ownership of customer escalations and work toward practical resolutions.
Experience requirement
Candidates must have at least 6 months of experience in a Team Leader role.
Perks and benefits
An annual bonus is offered as part of the benefits package.