جي
Team Leader - BPO
Mumbai, Maharashtra, India دوام كامل
كن أول من يتقدم بطلب
- خبرة
- أي
- مرتب
- 300,000 - 360,000 روبية هندية سنوياً
- الوظائف الشاغرة
- 1
- تم النشر
- المزيد
- وضع العمل
- في المكتب
- الأهلية
- Candidates with at least 6 months of Team Leader experience can apply.
- سيرة ذاتية
- مطلوب للتقديم
مكان عملك
المسمى الوظيفي
Role overview
GO Wind International LLP is hiring a Team Leader for a BPO setup in Mumbai. This role is focused on guiding a customer support team, tracking output, supporting performance improvements, and stepping in on escalated customer issues.
Key responsibilities
- Supervise and coordinate a team of Customer Support Executives.
- Track daily productivity levels and overall team performance.
- Run team huddles and coaching discussions to keep the team aligned and improving.
- Take ownership of customer escalations and work toward practical resolutions.
Experience requirement
Candidates must have at least 6 months of experience in a Team Leader role.
Perks and benefits
An annual bonus is offered as part of the benefits package.