Senior Recruiter

Company Overview

Fulfillment IQ (FIQ) specializes in supply chain engineering and transformation, collaborating with brands, retailers, and 3PLs to design and scale efficient logistics operations. The company integrates strategy, technology, and supply chain expertise to solve complex challenges in warehouse design, automation, order management, transportation, and comprehensive supply chain execution. Their solutions combine consulting, system implementation, and proprietary platforms to enhance delivery speed and minimize risks.

Position Summary

The Senior Recruiter role is responsible for leading recruitment efforts for Fulfillment IQ’s delivery teams, focusing on hiring highly skilled specialists such as Manhattan Active WM solution architects, WMS and OMS consultants, supply chain analysts, and managers overseeing implementations. This role demands end-to-end ownership of senior-level, niche searches with a strategic and data-driven approach to talent acquisition in a competitive market.

Key Responsibilities

• Manage full lifecycle recruitment for senior and specialized supply chain technology and consulting roles.
• Evaluate candidates' practical configuration and delivery expertise beyond resumes and interviews.
• Analyze recruitment funnel data to identify and resolve bottlenecks in the hiring process.
• Collaborate with implementation and consulting leaders to refine role requirements and uphold high hiring standards.
• Handle all aspects of recruitment including scheduling, maintaining ATS accuracy, coordinating with vendors, and preparing client-facing candidate materials.
• Leverage artificial intelligence to optimize routine tasks and focus efforts on critical decision-making.

Challenges and Expectations

• The talent pool is highly specialized and mostly passive, requiring active sourcing and convincing.
• Candidates are often employed and not actively seeking new roles, demanding creative recruitment tactics.
• The team is small and dynamic, necessitating multitasking and comprehensive ownership of recruitment processes.

Career Potential

The role offers diverse growth opportunities across various people functions, projects, and strategic initiatives, encouraging career development beyond traditional hierarchical progressions.

Interview Process

• Initial introductory call to align expectations.
• Discussion on cultural fit and work style compatibility.
• Interactive session focusing on a current search assignment to evaluate problem-solving and sourcing competencies.
• Final informal meeting to assess long-term alignment and rapport.

Qualifications

• 7 to 10 years of comprehensive recruiting experience in consulting, professional services, supply chain, or enterprise technology sectors, focusing on difficult-to-fill roles.
• Skill in discerning true hands-on expertise and delivery skills from candidate profiles.
• Proven ability to source and engage passive candidates in a constrained job market.
• Competence in interpreting recruitment data and adjusting strategies accordingly.
• Confidence to challenge and advise senior stakeholders regarding market realities.
• Preferred: Familiarity with WMS, OMS, or supply chain technology platforms such as Manhattan Associates, Blue Yonder, Deposco, SAP, along with experience mentoring recruitment professionals.

Compensation and Benefits

• Base salary range in Ontario: CAD 95,000 to 115,000 annually, dependent on experience.
• Health and dental benefits covering employee and family.
• Employee wellness programs where applicable.
• Generous paid leave including vacation, sick days, and public holidays consistent with local laws.
• CPP contributions and a group retirement savings plan with employer contributions.
• Opportunity to participate in employee stock option plans where available.
• Learning and development budget supporting skill and career growth.
• Flexible work arrangements including hybrid remote options and adaptable hours.
• Additional perks such as equipment allowances, internet and business travel reimbursements, and company events.

Additional Information

Applicants must have legal authorization to work in Canada. Fulfillment IQ uses AI tools to aid recruitment without replacing human decision-making. The company is dedicated to accessible and inclusive hiring processes, complying with applicable accessibility legislation and offering accommodations upon request. Personal data is managed under Canadian privacy laws with transparent disclosure regarding AI use and cross-border data handling. Fulfillment IQ promotes equal employment opportunity and workplace diversity without discrimination.