Marketing Coordinator - Community Impact

About Us

EY is committed to empowering your career development within a globally connected and diverse environment. Join our team and contribute to building a better working world.

Role Overview

The Marketing Coordinator position within the Community Impact team is a 12-month contract based in Melbourne or Sydney. You will support the roll-out and promotion of behavior change education initiatives aimed at primary and secondary schools nationwide. The position involves overseeing integrated marketing activities and pre-sales efforts while providing exemplary customer service and managing accounts to facilitate lead conversion. Flexible working arrangements with reduced hours may be negotiated.

Key Responsibilities

• Coordinate the development and production of digital marketing materials, ensuring brand consistency.
• Assist in the design and delivery of marketing campaigns targeting customer acquisition and retention.
• Execute direct marketing initiatives focused on lead generation and nurturing prospects through the sales funnel.
• Manage customer relationships to boost engagement and satisfaction, delivering outstanding client service to maintain long-term partnerships.
• Research customer insights and analyze competitors to inform marketing strategies.
• Maintain CRM database accuracy, including data segmentation and efficient lead management.

Desired Skills and Attributes

• Meticulous attention to detail in communication and task execution.
• Strong collaboration, negotiation, and influence skills.
• Excellent written and verbal communication capabilities.
• Ability to work autonomously and as a cooperative team member.
• Superior organizational skills to handle multiple priorities under pressure and meet deadlines.
• Adaptability to manage challenges in a dynamic, fast-paced setting.

Preferred Qualifications and Experience

• Tertiary qualification in Marketing or related fields, or 1-2 years of relevant marketing experience is beneficial.
• Experience with digital marketing, campaign management, and CRM system usage.
• Background in customer service with knowledge of sales processes and lead generation, preferably within high-touch environments.
• Proficiency in CRM data maintenance and audience segmentation.
• Proven track record in meeting Key Performance Indicators (KPIs).

Benefits and Culture

• Opportunities for career growth with access to future-oriented training and world-class experiences.
• Flexible work policies promoting balance between professional duties and personal life.
• Comprehensive benefits including annual wellness incentives, additional flexible leave, and extensive family-friendly leave options including up to 26 weeks of gender-neutral paid parental leave.

Additional Information

EY honors the Traditional Owners and Custodians of lands where our offices stand across Australia, recognizing their culture and Elders past, present, and emerging. Inclusivity is a fundamental value at EY, and we welcome applicants from diverse backgrounds. We are committed to making the recruitment process accessible and equitable and encourage applicants to request accommodations if needed. Confidential assistance is available by contacting our recruitment team.

The successful candidate will be required to undergo employment screening conducted by EY or an external provider.