Health Information Specialist 1 (Temporary)

Position Overview

This temporary remote role is designed for individuals interested in healthcare information management and medical records processing. The Health Information Specialist 1 will be responsible for the accurate, secure handling of patient health information while adhering to privacy regulations and healthcare compliance standards.

Key Responsibilities

• Receive and process patient health information requests in line with policies and regulatory requirements.
• Ensure all disclosures of medical records conform to authorization and HIPAA privacy standards.
• Maintain confidentiality and security of patient information throughout all stages of handling.
• Manage communications with patients, insurance providers, attorneys, and authorized parties concerning medical record statuses via inbound and outbound calls.
• Retrieve, organize, prepare, and transmit medical records using appropriate systems and channels.
• Maintain precise documentation across various electronic health record platforms.
• Prepare patient charts and organize records methodically, ensuring completeness and accuracy.
• Create digital images of paper records to store within electronic systems.
• Support administrative functions such as data entry, fax management, mail handling, and scheduling record pickups.
• Meet set productivity, quality, and service standards while effectively managing workload priorities in a dynamic environment.
• Collaborate with team members and supervisors to resolve workflow issues and enhance operational efficiency.

Candidate Requirements

• Minimum education: high school diploma or GED.
• Proficient with basic computer applications, including Microsoft Office, and familiarity with office equipment like phones, fax machines, and printers.
• Strong accuracy and quality focus in data entry tasks.
• Capable of multitasking, prioritizing assignments, and working independently.
• Excellent written and verbal communication skills in English.
• Ability to perform efficiently in a high-volume production setting.
• Detail-oriented with a strong commitment to maintaining confidentiality.
• Adaptable to shifting priorities and operational changes.
• Experience in healthcare, medical records, customer service, or administrative roles is advantageous.
• Familiarity with productivity metrics, process improvements, or client-facing roles is a plus.

Benefits & Work Conditions

• Full-time temporary position expected to last up to 6 months.
• Regular weekday schedule: Monday through Friday from 8:00 AM to 4:30 PM PST.
• Structured training program including job shadowing and mentorship for support.
• Company provides necessary equipment such as computer, monitor, and virtual phone setup.
• Employee benefits might include paid time off, health insurance, vision and dental coverage, 401(k) plan, and tuition assistance.
• Opportunity to gain hands-on experience in healthcare information and medical record operations within a supportive, development-focused environment.

Additional Information

This role is managed by a partner company responsible for all applications and subsequent hiring processes. The position offers a chance to work in a highly structured, fast-paced environment dedicated to compliance and operational excellence. Candidates will also be part of an environment that encourages continuous professional growth.