Head of HR Operations

About RemotePass

RemotePass is a global leader reshaping how businesses connect with and manage exceptional talent worldwide. Recognized among G2's Top 100 Fastest Growing Software Products, we are dedicated to eliminating geographic barriers to allow top talent to flourish from anywhere.

Our platform simplifies global hiring, onboarding, payroll, and compliance, empowering companies to build effective distributed teams. We are supported by premier investors such as Endeavor Catalyst, Khwarizmi Ventures, and others.

Role Overview

As the Head of HR Operations, you will be responsible for managing the everyday functions of the People team within RemotePass's globally distributed workforce. This is a practical, execution-centric position where you’ll take ownership of critical HR tasks, personally executing key operations while leading a skilled team focused on HR operations and recruitment.

Note that this position pertains only to RemotePass's internal employees, not the external contractors or employees we manage for clients.

Key Responsibilities

• Manage daily HR operations for RemotePass's internal remote team ensuring smooth and dependable functioning.
• Maintain and update HR processes, policies, documentation, and systems – fixing issues and streamlining workflows as necessary.
• Act as the primary HR contact for internal staff, promptly addressing queries and concerns with care.
• Oversee the entire performance review process from initiation, coordination to completion.
• Lead the Talent Acquisition function by staying actively involved with hiring activities and maintaining recruitment pipelines.
• Lead, mentor, and grow the HR operations team balancing direct operational work with management responsibilities.
• Ensure compliance with both internal HR policies and applicable employment laws across multiple countries.
• Monitor and report vital HR metrics such as hiring timelines, onboarding completion rates, issue resolution, and compliance performance.
• Work closely with leadership, Finance, and Payroll teams to provide a seamless experience for RemotePass employees.

Candidate Requirements

• Between 5 to 10 years of experience in HR or People Operations with a strong focus on hands-on daily execution.
• Proven ability to manage HR operations within a distributed, remote, multi-country environment.
• Experience simultaneously overseeing HR operations and recruitment functions.
• Demonstrated leadership and team development skills with experience managing small teams.
• Preference for candidates with backgrounds in startups, scaleups, technology, EOR, or HR tech sectors.
• Practical experience with onboarding/offboarding processes, performance reviews, and HR platforms including Applicant Tracking Systems.
• Exceptional organizational and process management skills with keen attention to detail and follow-up.
• Comfortable serving as the operational HR expert in a dynamic, remote-first setting.
• Fluent English language proficiency.

Why Join RemotePass?

• Join a rapidly expanding global company at the forefront of transforming remote work.
• Lead and influence HR operations within a dynamic, remote global workforce during a high-growth phase.
• Experience a collaborative, inclusive culture emphasizing ownership and accountability.
• Access ongoing professional growth and career development opportunities.
• Receive a competitive compensation and benefits package.