Head of HR Operations

About RemotePass

RemotePass is a prominent global platform revolutionizing how companies connect with and manage elite talent worldwide. Recognized among G2's Top 100 Fastest Growing Software Products, RemotePass aims to eliminate geographic boundaries to foster thriving talent everywhere. Through simplifying global hiring, onboarding, payroll, and compliance processes, RemotePass helps organizations build efficient remote teams. The company enjoys support from prestigious investors including Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, and others.

Role Overview

The Head of HR Operations will be responsible for the daily management of RemotePass's internal global team’s People function. This is a practical, execution-oriented role requiring hands-on involvement, maintaining smooth HR operations while leading a small, skilled team handling HR and recruitment tasks. This position focuses exclusively on RemotePass's own staff—not on contractors or EOR-managed personnel.

Key Responsibilities

• Manage day-to-day HR operations for RemotePass's internal globally distributed workforce, ensuring reliable and efficient functioning.
• Maintain and update HR processes, policies, documentation, and systems, improving and streamlining where suitable.
• Act as primary HR contact for the team, promptly addressing employee queries and concerns with care.
• Oversee end-to-end performance review cycles, coordinating setup, execution, and follow-up.
• Lead and assist the talent acquisition team, actively participating in hiring and keeping recruitment pipelines progressing.
• Supervise, mentor, and develop the HR team as the company grows, balancing personal delivery with leadership responsibilities.
• Ensure compliance with internal HR policies and local labor regulations across multiple countries.
• Monitor and report key HR metrics such as time to hire, onboarding completion, ticket resolution, and compliance.
• Collaborate with leadership, Finance, and Payroll teams to guarantee a seamless employee experience.

Qualifications and Requirements

• 5 to 10 years of experience in HR or People Operations with a strong emphasis on hands-on operational delivery.
• Demonstrated expertise managing HR operations for remote, multi-national teams.
• Proficient in overseeing both HR operations and talent acquisition concurrently.
• Experience leading and nurturing a small team.
• Background in startups, scaleups, technology companies, EOR, or HR tech sectors is highly favored.
• Practical experience managing onboarding, offboarding, performance reviews, and proficiency with relevant HR and recruitment tools including ATS systems.
• Exceptional organizational and process management skills with high attention to detail and accountability.
• Ability to serve as the operational backbone in a fast-evolving, remote-first environment.
• Fluent English communication skills.

Why Choose RemotePass?

• Engage with a rapidly expanding global company shaping the future of remote work.
• Take ownership of the HR operations for a fast-growing, distributed team during a pivotal growth phase.
• Contribute within a collaborative, inclusive culture that values ownership and innovation.
• Access opportunities for career development and progression.
• Receive a competitive salary and benefits package.