Head of HR Operations

About RemotePass

RemotePass is a prominent global platform revolutionizing how organizations engage and manage top talent worldwide. Recognized among G2's Top 100 Fastest Growing Software Products, the company aims to eliminate geographical barriers and foster a global environment where exceptional talent flourishes.

Through streamlined global hiring, onboarding, payroll, and compliance solutions, RemotePass enables companies to build efficient remote teams. It is supported by leading investors including Endeavor Catalyst, Khwarizmi Ventures, and others.

Role Overview

The Head of HR Operations will be responsible for managing the everyday running of the People function within RemotePass's own international team. This role requires a pragmatic, hands-on approach to keep HR operations effective and smooth while leading a small team specializing in HR operations and talent acquisition. The focus is on operational execution rather than strategic planning, ensuring rigorous and reliable HR processes as the company scales. Note that this position relates exclusively to RemotePass's internal employees, separate from the employees they handle externally.

Key Responsibilities

• Oversee daily HR operations for a globally distributed internal workforce ensuring consistent, efficient service
• Maintain and update HR processes, policies, documentation, and systems—improving and simplifying existing frameworks as needed
• Act as the primary HR contact for internal queries, resolving issues promptly and empathetically
• Manage the full performance review cycles, from coordination to completion
• Lead and support talent acquisition efforts, including hands-on recruitment management to ensure pipeline continuity
• Guide, support, and develop the internal HR team to meet the demands of organizational growth
• Ensure compliance with internal policies and local employment laws across multiple countries
• Monitor and report critical HR metrics such as hiring timelines, onboarding progress, issue resolution, and compliance status
• Collaborate with leadership, finance, and payroll teams to provide a seamless employee experience

Candidate Requirements

• Between 5 to 10 years experience in HR or People Operations focused on hands-on functional delivery
• Proven background managing HR operations for remote, multi-national teams
• Demonstrated ability to manage both HR operations and recruitment activities simultaneously
• Experience leading and nurturing a small team of HR professionals
• Prior exposure to startups, scale-ups, tech companies, or EOR/HR tech platforms is highly valuable
• Strong practical knowledge of onboarding, offboarding, performance management cycles, and recruitment software including ATS tools
• Excellent organizational, process management skills with keen attention to detail and project follow-through
• Comfortable serving as a key operational resource in rapidly evolving, remote-first settings
• Fluency in English is essential

Why Join RemotePass?

• Engage with a swiftly expanding global company that is shaping the future of remote work
• Take ownership of HR operations for a diverse, internationally distributed team during an exciting growth phase
• Participate in a collaborative and inclusive workplace culture that emphasizes ownership
• Benefit from opportunities for career development and professional growth
• Receive a competitive salary and benefits package