Head of Client Success (Creator Marketing)

About the Role

Join a venture capital-backed platform within the creator economy as the Head of Client Success. You will spearhead a team of Campaign Managers responsible for managing extensive creator marketing initiatives targeting leading global brands. Acting as a senior counterpart to CMO-level executives, you will oversee the management of campaigns exceeding $2 million in monthly spending, ensure client retention, promote growth, and contribute directly to product innovation and strategic market advancement of the company.

Key Responsibilities

• Lead and guide a team of 5 to 6 Campaign Managers to deliver exceptional creator marketing solutions with quantifiable impact.
• Serve as the primary executive liaison for prominent client accounts, focusing on retention and scaling of those relationships.
• Oversee and optimize the deployment and performance of over $2 million in monthly campaign budgets with a focus on operational effectiveness.

Essential Qualifications

• Demonstrated leadership in client success or account management roles within the creator marketing or digital advertising technology sector.
• Proven experience handling multi-million dollar marketing budgets and accelerating growth for large-scale brand clients.
• Strong leadership capabilities, including mentoring managers and engaging confidently with C-suite stakeholders.

Company Insight

This position is with a fast-growing startup supported by leading venture capital firms at a pivotal stage of development.

Location

The role is based in New York City, United States, requiring on-site presence.

Additional Information

This vacancy is freshly sourced directly from AI recruiting technologies designed to match suitable candidates specifically to this opening. The recruitment process involves two AI agents: one assisting job seekers, and another liaising with client companies to find the ideal applicants. Candidates may benefit from alternative opportunities suggested during this process. The employer occasionally requests anonymization of job details, which might limit some disclosure in public postings.