Employment Consultant
Capalaba, Queensland, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 days ago
- Work mode
- In office
- Eligibility
- Candidates must have legal work authorization in Australia, a valid driver's license with insured vehicle, hold a Standard MyGovID, and be willing to pass relevant background screening checks. Full-time availability Monday through Friday from 8:30 AM to 5:00 PM is required.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Join APM Employment Services at our Capalaba, Queensland location as an Employment Consultant focused on supporting individuals facing barriers such as disability, injury, or long-term unemployment to secure meaningful and sustainable employment. This position balances direct participant support with employer engagement, sales, and administrative duties, allowing you to make a significant positive impact daily.
Key Responsibilities
- Develop trusting relationships with participants to understand their employment goals and prepare them for job readiness.
- Coach participants on resume building, interview techniques, job searching, and accessing training or upskilling opportunities.
- Advocate actively for participants with employers to secure job placements and create opportunities.
- Generate new job leads through cold calling, employer visits, and face-to-face meetings.
- Build and maintain a robust employer network to create ongoing employment pathways.
- Identify hidden job markets and use business development strategies to maximize job opportunities.
- Promote candidates confidently to employers, emphasizing both commercial and social benefits of inclusive hiring.
- Negotiate job trials, work experience, and wage subsidy arrangements to facilitate employment outcomes.
- Manage documentation and data compliance in accordance with program requirements.
- Monitor and meet or exceed Key Performance Indicators (KPIs) related to placements and engagement.
- Celebrate participant achievements to enhance motivation and confidence.
What Success Looks Like
- Achieving strong employment outcomes for participants.
- Expanding a network of engaged local employers.
- Consistently meeting or surpassing set KPIs and targets.
- Fostering positive and lasting placements that transform lives.
About You
- Excellent communicator and confident at building relationships with employers.
- Background in sales, business development, recruitment, or customer service.
- Dedicated to helping people overcome employment barriers.
- Resilient, driven by targets, and results-oriented.
- Organized with the ability to juggle multiple responsibilities effectively.
Why Join Us
- Competitive base salary plus performance-based incentives rewarding your contributions.
- Comprehensive ongoing training and career growth opportunities.
- Collaborative and inclusive team culture where your work makes a real difference.
- Recognition schemes including milestone celebrations and rewards.
- Access to an Employee Assistance Program for wellbeing support.
- Purchased annual leave and paid parental leave benefits.
- Funding available for Certificate IV in Community Services or Mental Health Peer Support (subject to eligibility).
- Additional perks such as service recognitions, access to the APM Family Hub, and vehicle salary packaging through Maxxia.
Eligibility and Requirements
- Right to work in Australia.
- Current driver's license and a comprehensively insured vehicle.
- MyGovID at Standard level required.
- Willingness to undergo a National Police Check and Working with Children Check.
- Availability to work full-time, Monday to Friday, 8:30 AM to 5:00 PM.