Branch Manager - BNT Whakatane

About Bapcor New Zealand

Bapcor New Zealand is part of the larger Bapcor Group, a leading provider of automotive aftermarket parts, equipment, and services across the Asia Pacific region. Operating a nationwide network of reputable brands including BNT, Autolign, HCB, NZ Brake Co, Precision Equipment New Zealand, and JAS, we offer one of the most extensive automotive parts selections available to the New Zealand market.

We are more than just an automotive parts supplier; we are a purpose-driven organisation committed to our people and the communities we serve. A key emphasis is placed on anticipating customer needs and supporting what matters most. Our New Zealand team plays a critical role in contributing to regional strategy and local operational success aligned with the broader Bapcor Group.

Joining Bapcor New Zealand means becoming part of a supportive, high-achieving organisation with over 1,000 locations and more than 5,000 employees across Australia, New Zealand, and Thailand. We are dedicated to fostering a safe, inclusive workplace that empowers employees to excel.

Our core values are:

• Integrity – doing the right thing
• Collaboration – being in it together
• Passion – giving a damn
• Execution – getting it done

Role Overview

We are seeking an exceptional Branch Manager to lead the Whakatane branch. This leadership role offers full accountability for the branch's overall performance, including commercial outcomes and building a motivated team focused on excellent customer experiences.

You will drive success by making sound business decisions, fostering a customer-centric environment, and leading from the front. This is a permanent, full-time position working Monday to Friday with alternate Saturday mornings.

Key Responsibilities

• Recruit, mentor, and grow a high-performing, engaged team promoting accountability
• Proactively manage team performance, recognising achievements and addressing issues
• Own all financial aspects of the branch including sales targets, margins, and profitability
• Develop and nurture long-term customer relationships while expanding market share
• Identify and pursue new business opportunities in partnership with sales representatives
• Instill and maintain a strong sales and service-oriented culture within the team
• Oversee stock management including control, accuracy, stocktake, loss prevention, and warranty claims
• Ensure the branch is well-maintained, efficient, and prepared to serve customers
• Maintain high service quality standards including delivery punctuality and customer satisfaction
• Manage budgets, profit and loss, and achieve branch operational targets
• Control debtor accounts and ensure company policy compliance
• Produce accurate reporting and continuously seek ways to improve branch operations
• Create and implement a comprehensive branch business plan aligned with company strategy

Candidate Profile

• Demonstrated leadership success in building and managing effective teams
• Strong commercial understanding and proven ability to drive sales and profitability
• Experienced in customer relations, sales management, and business development
• Adept at balancing people management, operational efficiency, and financial goals
• Hands-on, solution-oriented leader with excellent communication skills
• Previous experience in automotive, trade, or wholesale sectors is preferred

Additional Benefits

• Company-provided motor vehicle
• Annual birthday leave
• One paid volunteer day every year
• Complimentary breakfast every morning
• Competitive salary with performance-based incentives
• Substantial discounts on company products
• Flat organisational structure with access to senior leadership
• Career advancement opportunities within the wider Bapcor Group spanning NZ, Australia, and Southeast Asia

Inclusion and Accessibility

We are committed to an inclusive workplace and encourage applications from individuals of all ages, cultures, gender identities, abilities, and backgrounds. We provide a recruitment process that is fair, inclusive, and accessible. For accommodation requests during the application process, please contact the company directly.