Store Manager Munich

About Venchi

Venchi, established in 1878, embodies the Italian passion for chocolate and gelato. With a team exceeding 1,600 employees and over 200 stores globally, the company is renowned for its commitment to quality and Italian excellence. Guided by the core values of Taste, Truth, Ingenuity, and Togetherness, Venchi creates authentic experiences, promotes transparency, drives innovation, and fosters collaborative growth.

Position Overview

The Store Manager role in Munich focuses on operating a Venchi retail store in Germany. The position emphasizes driving sales results, leading and developing the team, and maintaining superior customer service standards. This expanding retail channel offers a platform for professional growth in a premium international setting.

Primary Responsibilities

• Oversee the store's profit and loss management.
• Lead, inspire, and develop store staff by managing shifts, training, and evaluating performance.
• Ensure outstanding customer experiences and promote retail sales.
• Track and analyze retail key performance indicators, including revenue, conversion rate, and average transaction value.
• Organize shift schedules, holiday plans, and daily operational tasks.
• Manage inventory, warehouse operations, and stock control.
• Apply visual merchandising standards effectively.
• Collaborate closely with the Cluster Manager to meet store objectives.

Candidate Profile

• Minimum of two years' experience as a Store or Retail Manager.
• Proven expertise in managing and developing retail teams.
• Strong skills in monitoring KPIs and driving sales results.
• Willingness to work flexible hours, including weekends and public holidays.
• Fluency in both English and German languages.
• Background in food retail, gelato, chocolate, or the hospitality sector (horeca).
• Experience operating in international retail environments is preferred.

Benefits and Incentives

• Competitive remuneration package.
• Additional pay premiums for evening, night, Sunday, and public holiday shifts.
• Ongoing training focused on product knowledge, leadership, and retail management skills.
• Clear paths for career advancement at national and international levels.
• Inclusive, collaborative workplace culture.
• Exclusive staff perks including a 30% discount in stores, 40% online, and complimentary gelato and coffee during shifts.
• Commitment to meritocracy, diversity, and professional growth.