ITSM Technical Consultant - ServiceNow

Anix Global

Abu Dhabi Emirate, United Arab Emirates · 全职

抢先申请

经验: 7年以上
薪水: —
职位空缺: 1
发布: 3周前

工作模式: 在办公室
恢复: 需要申请

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职位描述

Job overview

This position is for a senior ServiceNow ITSM developer based in Abu Dhabi. The role focuses on building, improving, and supporting ITSM solutions that help streamline service operations and improve overall workflow efficiency.

Core work

Develop and refine ServiceNow ITSM modules.
Work across Incident, Problem, Change, and Request management processes.
Build solutions using Business Rules, Client Scripts, and Flow Designer.
Deliver complete end-to-end implementations rather than isolated fixes.
Improve and optimize operational workflows for better performance and usability.

Experience and technical background

Candidates should bring more than 7 years of ServiceNow development experience, along with strong hands-on knowledge of JavaScript and the Glide API. A solid background in ITSM is essential for success in this role.

Preferred certifications

Preferred qualifications include CIS-ITSM and CAD.

技能

JavaScript 变革管理 ServiceNow development 事件管理 Problem management Flow Designer ITSM Business Rules Workflow Optimization Client Scripts Glide API Request Management