ITSM Technical Consultant - ServiceNow
Abu Dhabi Emirate, United Arab Emirates · Full Time
Be the first to apply
- Experience
- 7+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Job overview
This position is for a senior ServiceNow ITSM developer based in Abu Dhabi. The role focuses on building, improving, and supporting ITSM solutions that help streamline service operations and improve overall workflow efficiency.
Core work
- Develop and refine ServiceNow ITSM modules.
- Work across Incident, Problem, Change, and Request management processes.
- Build solutions using Business Rules, Client Scripts, and Flow Designer.
- Deliver complete end-to-end implementations rather than isolated fixes.
- Improve and optimize operational workflows for better performance and usability.
Experience and technical background
Candidates should bring more than 7 years of ServiceNow development experience, along with strong hands-on knowledge of JavaScript and the Glide API. A solid background in ITSM is essential for success in this role.
Preferred certifications
Preferred qualifications include CIS-ITSM and CAD.