ITSM Technical Consultant - ServiceNow
Abu Dhabi Emirate, United Arab Emirates · À temps plein
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- Expérience
- 7 ans et plus
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 1 semaine
- Mode de travail
- Au bureau
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Job overview
This position is for a senior ServiceNow ITSM developer based in Abu Dhabi. The role focuses on building, improving, and supporting ITSM solutions that help streamline service operations and improve overall workflow efficiency.
Core work
- Develop and refine ServiceNow ITSM modules.
- Work across Incident, Problem, Change, and Request management processes.
- Build solutions using Business Rules, Client Scripts, and Flow Designer.
- Deliver complete end-to-end implementations rather than isolated fixes.
- Improve and optimize operational workflows for better performance and usability.
Experience and technical background
Candidates should bring more than 7 years of ServiceNow development experience, along with strong hands-on knowledge of JavaScript and the Glide API. A solid background in ITSM is essential for success in this role.
Preferred certifications
Preferred qualifications include CIS-ITSM and CAD.