Customer Service Executive

Nonagon Executive Research

Mumbai, Maharashtra, India · На постоянной основе

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Опыт: Любой
Зарплата: 20 000 – 25 000 индийских рупий в месяц
Открытия: 1
Опубликовано: 9 часов назад

Режим работы: В офисе
Резюме: Необходимо подать заявку.

Где вы будете работать

Описание работы

Role Overview

This position involves supporting customers by responding to questions and resolving issues in a professional, service-oriented manner. The role is based in Mumbai and requires strong communication, accuracy, and a customer-first mindset.

Work Shifts

First shift: 6:00 AM to 3:00 PM
Second shift: 1:00 PM to 10:00 PM

Key Responsibilities

Address customer questions and concerns over phone calls and email.
Use a solution-focused approach when handling customer issues.
Keep the customer experience at the center of every interaction.

Required Skills and Knowledge

Strong verbal and written communication skills in English and Hindi.
Working knowledge of Excel.
Good typing speed for efficient handling of queries and records.

Compensation

The role offers a monthly stipend/salary in the range of INR 20,000 to INR 25,000.

Навыки

Решение проблем Общение на английском языке Hindi Communication Microsoft Excel Коммуникация с клиентами Typing Speed Customer Handling Email Support Voice Support