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Customer Service Executive
Mumbai, Maharashtra, India · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- INR 20,000 – INR 25,000 / month
- Ouvertures
- 1
- Publié
- il y a 3 heures
- Mode de travail
- Au bureau
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Role Overview
This position involves supporting customers by responding to questions and resolving issues in a professional, service-oriented manner. The role is based in Mumbai and requires strong communication, accuracy, and a customer-first mindset.
Work Shifts
- First shift: 6:00 AM to 3:00 PM
- Second shift: 1:00 PM to 10:00 PM
Key Responsibilities
- Address customer questions and concerns over phone calls and email.
- Use a solution-focused approach when handling customer issues.
- Keep the customer experience at the center of every interaction.
Required Skills and Knowledge
- Strong verbal and written communication skills in English and Hindi.
- Working knowledge of Excel.
- Good typing speed for efficient handling of queries and records.
Compensation
The role offers a monthly stipend/salary in the range of INR 20,000 to INR 25,000.