Customer Support / Success Specialist (Part-Time AI Model Training)
United States · Tempo total
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- Experiência
- Mais de 2 anos
- Salário
- —
- Vagas
- 1
- Publicado
- há 3 horas
- Modo de trabalho
- No escritório
- Educação
- diploma de bacharel
- Elegibilidade
- Candidates must be based in the United States, Europe, United Kingdom, or Canada to qualify for this position.
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- Obrigatório candidatar-se
Onde você trabalhará
Descrição da vaga
About the Role
hackajob is partnering with Mercor to identify talented professionals for a Customer Support / Success position. This role involves reviewing, evaluating, and providing detailed feedback on domain-specific documents to ensure their quality, accuracy, and relevance. It is ideal for individuals with strong analytical abilities and domain-specific expertise who want to impact the quality of evaluation initiatives.
Responsibilities
- Examine and assess documents pertaining to your area of expertise.
- Deliver structured and insightful feedback to improve content quality.
- Apply critical thinking to ensure the accuracy and relevance of information.
Requirements
- A minimum of a bachelor's degree.
- At least two years of relevant professional experience in customer support, service delivery, or customer success.
- Excellent analytical skills accompanied by strong written communication abilities.
- Proficiency in Microsoft Excel, PowerPoint, and Word.
- Meticulous attention to detail with capability to follow detailed guidelines.
Eligibility
Applicants must reside in the United States, Europe, United Kingdom, or Canada.