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hackajob

Customer Support / Success Specialist (Part-Time AI Model Training)

hackajob

United States ・ フルタイム

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経験
2年以上
給料
求人情報
1
投稿済み
3週間
作業モード
在任中
教育
学士号
資格
Candidates must be based in the United States, Europe, United Kingdom, or Canada to qualify for this position.
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勤務地

仕事内容

About the Role

hackajob is partnering with Mercor to identify talented professionals for a Customer Support / Success position. This role involves reviewing, evaluating, and providing detailed feedback on domain-specific documents to ensure their quality, accuracy, and relevance. It is ideal for individuals with strong analytical abilities and domain-specific expertise who want to impact the quality of evaluation initiatives.

Responsibilities

  • Examine and assess documents pertaining to your area of expertise.
  • Deliver structured and insightful feedback to improve content quality.
  • Apply critical thinking to ensure the accuracy and relevance of information.

Requirements

  • A minimum of a bachelor's degree.
  • At least two years of relevant professional experience in customer support, service delivery, or customer success.
  • Excellent analytical skills accompanied by strong written communication abilities.
  • Proficiency in Microsoft Excel, PowerPoint, and Word.
  • Meticulous attention to detail with capability to follow detailed guidelines.

Eligibility

Applicants must reside in the United States, Europe, United Kingdom, or Canada.

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