Vice President of Product Strategy and Operations

About DigiCert

DigiCert is a global frontrunner in intelligent trust, dedicated to safeguarding the digital realm by ensuring security, privacy, and authenticity in every interaction. Their AI-driven DigiCert ONE platform integrates PKI, DNS, and certificate lifecycle management to protect infrastructure, software, devices, messages, AI content, and agents. More than 100,000 organizations, including 90% of the Fortune 500, rely on DigiCert to counter present cyber threats and prepare for a quantum-safe future.

Role Overview

Based in Sunnyvale, California, the VP of Product Strategy & Chief of Staff to the Chief Product Officer (CPO) is a pivotal leadership position. This dual-focused role combines strategic oversight with operational execution, directly reporting to the CPO. The incumbent will drive initiatives that transform innovative products into impactful business results by leading monetization strategies, managing product lifecycles, enhancing go-to-market efficiency, and serving as the nucleus of product intelligence and CPO office operations.

Primary Responsibilities

• Lead the comprehensive monetization strategy, including pricing and packaging across product lines, focusing on customer value, competitive positioning, and margin growth.
• Develop frameworks based on usage economics and customer behavior to optimize revenue streams including new tiers, bundles, and usage-based models.
• Oversee product portfolio lifecycle from introduction to sunset, coordinating cross-functional efforts to ensure successful launches and smooth product retirements with customer-focused transition plans.
• Use data-driven insights to evaluate portfolio trends and inform decisions on product acceleration, rationalization, and discontinuation.
• Drive product intelligence efforts by analyzing P&L, ARR, customer acquisition costs, funnel metrics, and product usage to translate data into actionable recommendations.
• Ensure efficient coordination with sales, marketing, and customer success teams to align messaging, enablement, and field support for market success.
• Manage strategic partnerships and third-party integrations to identify and capitalize on new commercial opportunities.
• Act as the CPO’s strategic partner, managing operational rhythms, facilitating decision-making and communication, and spearheading key strategic initiatives including M&A support and organizational design.

Candidate Profile

• Minimum 12 years experience in business strategy, product operations, or commercial leadership, with significant experience serving alongside C-suite executives.
• Proven expertise in monetization or pricing strategy, preferably within SaaS, platforms, or enterprise software sectors.
• Strong analytical skills with experience in product financials, cohort analysis, and user engagement metrics.
• Exceptional written and verbal communication capabilities, able to present complex concepts clearly to executive audiences.
• Skilled in fostering cross-functional collaboration and navigating ambiguity effectively.
• Highly organized and self-directed, adept at juggling multiple high-priority projects simultaneously.
• Proficient in Excel and PowerPoint; familiarity with business intelligence tools and product analytics platforms is preferred.
• Bachelor’s degree in Business, Engineering, Computer Science, Statistics or related field; MBA or advanced degree is favored.
• Consulting experience in pricing, strategy, or go-to-market roles is a notable advantage.

Compensation and Benefits

The role offers a base annual salary between $275,000 and $300,000 USD, determined by experience and qualifications. Additional compensation includes eligibility for bonuses, equity, and a comprehensive benefits package. DigiCert emphasizes transparent and equitable pay practices compliant with all relevant regulations. Further compensation and benefit information will be provided during the recruitment process.