Vice President of Operations - North America

About Lazard-US

Lazard-US is a segment of a global firm specializing in financial advisory and asset management with clients across North America and worldwide. Renowned for delivering strategic counsel, maintaining enduring client relationships, and operational excellence, the company merges deep sector knowledge with a collaborative work environment. Employees operate within a culture that values integrity, diverse perspectives, and opportunities for professional advancement, engaging with senior leadership on impactful initiatives.

Role Overview

The Vice President of Operations for North America is a full-time remote leadership position responsible for managing and enhancing daily operational performance across the region. This role oversees operational planning and execution to ensure alignment of processes, systems, and resources with business goals and compliance standards. Key duties include managing operational budgets and profit and loss, tracking critical performance metrics, and spearheading continuous improvement projects in partnership with multidisciplinary teams.

Additional responsibilities involve developing and deploying strategic operational plans, supporting significant projects and organizational changes, and setting service excellence benchmarks for customers and stakeholders. The VP will also mentor operational leadership, coordinate with senior executives on regional priorities, and guarantee consistent and efficient service delivery to internal and external customers.

Qualifications and Expertise

• Extensive operations management capabilities including process optimization, performance assessment, and collaboration across departments.
• Substantial experience managing P&L, budgets, and financial analytics supporting operational leadership decisions.
• A strong emphasis on customer service design, implementation, and overseeing client experience standards.
• Proven strategic planning skills to create and execute regional operational strategies aligned with broader corporate objectives.
• Advanced proficiency in project management, handling complex multi-stakeholder initiatives and organizational changes.
• Outstanding leadership, team management, and communication skills with the capacity to influence senior-level stakeholders.
• Preferably experienced in financial services or highly regulated complex environments.
• Bachelor’s degree in Business, Finance, Operations, or related fields; an advanced degree such as an MBA is advantageous.
• Ability to effectively operate in a remote environment utilizing digital collaboration tools and managing distributed teams.