Vice President of Operations

About JoVE

JoVE is a premier global video platform dedicated to scientific research and education, serving millions of scientists, educators, and students. Our extensive client base includes over 1,000 prestigious universities, colleges, and biopharma companies worldwide, such as Harvard, MIT, and Stanford. With offices across the USA, UK, Australia, and India, we support clients in more than 60 countries and are growing rapidly, seeking talented professionals to join our team.

Role Overview

We are seeking an accomplished Vice President of Operations to act as a strategic collaborator with the CEO, leading operational excellence organization-wide. This role is pivotal in advancing operational processes, fostering scalability, and integrating automation and AI-driven tools to boost productivity and enhance overall organizational performance.

Key Responsibilities

• Steer and refine operational workflows across various departments aiming to elevate efficiency, scalability, and organizational results.
• Evaluate current workflows, pinpoint inefficiencies, and deploy AI-based tools and automation to enhance productivity.
• Develop and maintain the business analytics function, including setting key performance indicators (KPIs), creating dashboards, and building executive reporting frameworks that yield actionable insights.
• Manage company-wide operational projects and initiatives that bolster growth, scalability, and market penetration.
• Collaborate closely with the CEO to translate strategic objectives into executable plans with measurable outputs.

Qualifications and Skills

• Bachelor’s degree required.
• At least 10 years’ experience in technology and business operations with a proven history of achieving operational excellence; experience in EdTech is advantageous.
• Minimum of 8 years in management roles, including leading large, cross-functional teams of 20 or more members.
• Experience expanding operations within fast-growing, international companies is preferred.
• Proven track record in implementing AI, automation, and technological innovations that deliver tangible business benefits.
• Strong skills in business intelligence, analytics, KPI development, dashboard creation, and executive-level reporting.
• Direct experience working with CEOs and senior leadership on strategic and operational initiatives.
• Exceptional ability to influence stakeholders and drive execution at all organizational levels.
• Highly proactive, detail-focused, and results-oriented mindset.

Benefits

• Competitive salary package.
• Directly contribute to advancing STEM education and research.
• Work alongside diverse global teams in an innovative and cooperative environment.
• Strong culture of internal promotion with clear pathways for career advancement.