Senior Vice President of Operations, Northeast U.S.

Role Overview

A leading dental support organization is looking for an experienced Senior Vice President of Operations to manage a rapidly expanding multi-site region across the Northeast. This executive will be responsible for improving operational performance, supporting growth, and building strong partnerships across a wide network of practices.

The position calls for a practical, strategic leader who understands multi-location dental operations, knows how to develop high-performing teams, and can turn broader business goals into day-to-day execution. It combines significant field engagement, financial judgment, and collaboration across functions to help drive sustainable expansion and stronger margins.

Key Responsibilities

• Oversee regional operations across the Northeast with an emphasis on expansion, efficiency, and strong execution.
• Develop and maintain trusted working relationships with doctors, practice leaders, and support staff.
• Manage regional leaders and hold them accountable through regular coaching, performance evaluations, and development plans.
• Implement consistent operational standards across practices, including scheduling, patient access, staffing, and revenue cycle processes.
• Work closely with Finance, HR, Compliance, Recruiting, Marketing, and other corporate teams to support growth and performance.
• Assess operational results using KPI reporting, business reviews, and corrective action plans.
• Spot opportunities for organic growth, new practice launches, relocations, lease renewals, and capital spending.
• Support onboarding, transitions, and retention efforts for associate and partner doctors.
• Lead regional change management with clear communication and reliable follow-through.
• Maintain strong operational discipline across systems, procedures, and practice-level workflows.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or a similar discipline.
• At least 7 years of leadership experience in operations within healthcare or dental support settings.
• Proven track record of managing multi-location operations successfully.
• Hands-on experience coaching leaders, overseeing performance, and building accountable teams.
• Strong ability to improve operational efficiency, patient access, and financial outcomes.
• Excellent communication, relationship management, and influencing abilities.
• Strong analytical mindset with advanced Excel skills, including pivot tables.
• Experience in KPI reporting, operational planning, and change management.

Why This Role Stands Out

This is a chance to join a growing DSO with a clear focus on operational excellence, team development, and long-term expansion. The selected leader will have the opportunity to influence a large regional footprint and help shape the organization’s future.

Additional Information

This role is based in the United States and is a full-time, onsite position. The employer is seeking a candidate with direct DSO experience, specifically in multi-location dental environments, and the role requires active regional leadership across the Northeast.