Sales Development Representative - South Africa (Remote, UAE)

About CrowdStrike

CrowdStrike stands as a global frontrunner in cybersecurity, dedicated to safeguarding the people, processes, and technologies vital to contemporary organizations. Established in 2011, the company's mission to prevent breaches remains steadfast, employing an advanced AI-driven platform recognized worldwide. With operations handling nearly three trillion events daily, CrowdStrike's clientele spans diverse industries counting on the company to maintain business continuity, community security, and progression.

Employees at CrowdStrike enjoy a mission-led environment where AI drives innovation, problem solving, and expert development. The culture thrives on flexibility, autonomy, and a commitment to responsible AI adoption and experimentation.

Role Overview

This role is geared toward individuals passionate about technology sales and cybersecurity, specifically a Sales Development Representative (SDR) to support CrowdStrike's growing presence in South Africa from a base in the United Arab Emirates. This position is key to the company’s go-to-market approach, initiating contact with enterprise and corporate-level prospects to foster business expansion and establish enduring client relations.

The SDR acts as the initial point of engagement for prospective customers, facilitating a complex sales process through consultation and eventual deal closure. Collaboration with the regional sales, marketing, and channel teams is essential alongside frequent interactions with senior executives.

Key Responsibilities

• Initiate proactive outreach to potential clients primarily via phone to uncover new business prospects in South Africa.
• Manage the sales cycle from lead generation to deal closure using a structured and consultative process.
• Identify and cultivate new business opportunities within both corporate and enterprise accounts.
• Conduct exploratory discussions with C-suite executives and upper-level management.
• Develop expertise in cybersecurity and position yourself as an industry thought leader.
• Achieve advanced skills in competitive sales tactics and objection handling.
• Work closely with marketing teams and channel partners to implement effective market strategies.
• Deliver exceptional customer service including handling escalations and coordinating support when necessary.
• Acquire deep knowledge of CrowdStrike's products and competitive positioning within the next-generation endpoint security market.

Candidate Requirements

• A committed interest in establishing a technology sales career.
• Strong technical aptitude with the capacity to rapidly assimilate new business and technical concepts.
• Experience applying AI technologies to optimize decision-making and enhance operational processes.
• A competitive yet cooperative team player mindset.
• Effective presentation capabilities both face-to-face and via virtual platforms.
• Background in customer service is an advantageous addition.
• Proficiency in English is essential.

Preferred Qualifications

• Familiarity with cybersecurity principles.
• Experience in security or SaaS sales environments is beneficial.
• Previous telephone sales experience preferred though not required.
• Experience engaging with the South African market is desirable.

Employee Benefits

• Industry-leading compensation and equity packages.
• Comprehensive health and wellness programs focusing on both physical and mental wellbeing.
• Generous vacation and holiday allowances to support work-life balance.
• Paid parental and adoption leave options.
• Access to professional growth opportunities irrespective of job level or position.
• Employee networks, local community groups, and volunteering activities to enhance connection-building.
• Vibrant office environment equipped with premium amenities in Dubai.
• Globally recognized as a Great Place to Work.

Equal Opportunity and Inclusion

CrowdStrike is an equal opportunity employer dedicated to cultivating a respectful workplace where all individuals feel valued, included, and empowered to succeed. The company actively supports veterans, individuals with disabilities, and maintains non-discriminatory policies covering a wide range of protected characteristics per legal standards.

Assistance is available for applicants needing help with accessibility or accommodations during the hiring process upon request.