Sales Consultant - Digital Education

About the Role

At peopleworth, a group focused on empowering individuals and enhancing performance in the workplace, we present an opening within our progressive team for a Sales Consultant specializing in Digital Education. This position entails providing prospective learners with comprehensive support and guidance throughout the entire enrolment process, ensuring their experience is informed and positive across all touchpoints.

Primary Responsibilities

• Assist prospective students by navigating them through all phases of application and enrolment.
• Interact with potential students via phone, email, and video calls using a structured engagement plan.
• Utilize CRM platforms for overseeing, tracking, and improving the enrolment funnel.
• Ensure professional, prompt, and empathetic communication to deliver an exceptional customer journey.
• Work collaboratively with internal departments to guarantee seamless transition for newly enrolled learners.
• Effectively clarify the benefits, format, and expected outcomes of various programmes.
• Contribute to achieving enrolment objectives by consistent interaction and consultative sales techniques.
• Maintain precise records within CRM tools to uphold data accuracy.
• Participate in continuous training initiatives to broaden product understanding and sales skills.
• Promote student referrals to foster recruitment growth.

Candidate Requirements

• Minimum three years of dedicated sales experience in high-value consumer services or equivalent sectors.
• Track record of consistently reaching or surpassing sales targets and performance indicators.
• Excellent communication proficiency across verbal, video, and written formats.
• Familiarity with CRM systems and strong record-keeping habits.
• Capability to handle numerous leads and responsibilities effectively in a fast-paced, target-driven context.
• A customer-centered mindset dedicated to delivering superior service quality.
• Demonstrated resilience, determination, and problem-solving prowess.
• Capacity to operate remotely with substantial self-management and responsibility.

Employee Benefits

• A collaborative culture valuing people and performance.
• Opportunities for advancement within a dynamic environment.
• Access to continuous professional development and specific role training.

Recruitment Process

• Submit an online application along with responses to brief questions.
• Initial application screening to evaluate fit for the role; successful applicants advance to a longlist.
• Invite to record short video responses to role-specific questions.
• Participate in one or more live interview stages.
• Completion of reference checks and background verification.
• Receival and acceptance of formal offer and contractual documentation.
• Undergo a pre-boarding and onboarding process before officially joining the organisation.

Throughout recruitment, priorities include transparent communication, respectful interaction, and prompt feedback.