Prison Support Officer - HMP The Verne and HMP Portland

Overview

The role of an Operational Support Grade (OSG) within His Majesty’s Prison and Probation Service involves essential contributions to the smooth and secure running of prisons. Based at HMP The Verne and HMP Portland, this position carries a starting salary of £30,491.

Key Duties

OSGs undertake a wide range of activities from conducting security and search operations at prison entry points to managing the receipt and oversight of deliveries. The role also involves supervising visitor access and monitoring communications such as phone calls and CCTV footage. This position balances administrative responsibilities with physically active tasks including lifting, carrying, and escorting vehicles around the prison grounds. A valid UK driving license is a prerequisite due to driving duties integral to the job.

Candidate Profile

Applicants do not need specific formal qualifications but should possess strong communication skills and the ability to remain composed during demanding situations. Good judgement, common sense, and a cooperative mindset are essential. The role requires shift work covering various hours including nights and weekends.

Career Path and Impact

This role offers a unique chance to contribute positively to public safety and prison operations. Although direct prisoner contact is limited compared to prison officers, occasional interactions may occur depending on the facility. The role provides invaluable insight into prison functioning, with potential progression opportunities such as transitioning to prison officer roles through dedicated conversion schemes.

Benefits and Development

• Starting with 25 days’ annual leave, increasing to 30 days after ten years of service (pro-rated)
• 9 days of bank, public, and privilege holidays
• Paid Level 2 apprenticeship in customer service
• Access to the Civil Service pension scheme
• Season ticket loans, retail discounts
• Employee Assistance Programme
• Cycle to Work scheme