Operational Support Grade - HMP The Verne and HMP Portland

Role Overview

Join the team at HMP The Verne and HMP Portland as an Operational Support Grade, a vital role ensuring the smooth daily functioning of a busy prison. Your duties will span from security measures such as gate searches to overseeing deliveries, supervising visitors, and monitoring phone calls and CCTV. The job involves a mix of desk and physical activities, including lifting, carrying, and escorting vehicles on prison premises. Holding a valid full UK driving license is essential for the role because driving forms a core responsibility.

Candidate Profile

This role does not require formal qualifications but is ideal for individuals who communicate well, maintain composure under pressure, and thrive in a fast-paced setting. You should possess sound judgment, common sense, and excel as a collaborative team member.

Work Pattern and Career Prospects

You will work varied shifts, including weekends and nights, ensuring continuous support for prison operations. While interaction with prisoners is limited and depends on the facility, this role provides a thorough understanding of prison operations and serves as a stepping stone to other prison careers, such as the conversion scheme from OSG to Prison Officer.

Benefits and Training

• Competitive starting salary of 30,491 per year
• 25 days annual leave initially, increasing to 30 days after 10 years' service (pro-rated basis)
• 9 bank, public, and privilege holidays annually
• Access to a paid Level 2 apprenticeship in customer service
• Generous Civil Service pension scheme participation
• Season ticket loans, retail discounts, Employee Assistance Programme, and Cycle to Work scheme

Additional Notes

This role offers an extraordinary opportunity to protect the public and contribute meaningfully to the prison system's daily operations. If you believe you fit the profile, you are encouraged to apply promptly.