HM Prison and Probation Service (HMPPS)

Prison Support Officer - HMP The Verne and HMP Portland

HM Prison and Probation Service (HMPPS)

Owermoigne, England, United Kingdom · Full Time

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Experience
Any
Salary
GBP 30,491 – GBP 30,491 / year
Openings
1
Posted
3 hours ago
Work mode
In office
Resume
Required to apply

Where you'll work

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Job description

Overview

Join His Majesty’s Prison and Probation Service as an Operational Support Grade (OSG) at HMP The Verne and HMP Portland with a salary of £30,491. This position plays a vital role in ensuring the smooth daily operation of a busy prison environment.

Role and Responsibilities

As an OSG, you will be part of a dynamic team handling diverse duties that include performing security checks and searches at the entrance, managing incoming deliveries, supervising visitors, and monitoring telephone calls and CCTV footage. This role combines administrative desk work with physically active tasks such as lifting, carrying, and escorting vehicles across prison grounds. Driving is an integral aspect of this position; therefore, holding a full, valid UK Driving Licence is mandatory. The working pattern includes varied shifts, including nights and weekends.

Candidate Attributes and Experience

There are no formal qualifications required for this role. However, effective communication skills, the ability to remain composed under pressure, sound judgment, and reliability as a team player are essential. Although interactions with inmates are limited, depending on the facility, occasional contact may be necessary.

Career Development and Benefits

This position provides you with an insightful understanding of prison operations and lays a strong foundation for career advancement within the prison system, including eligibility to apply for the OSG to Prison Officer conversion scheme.

Employees receive comprehensive training and have access to growth and development opportunities.

Additional Benefits

  • Starting annual leave of 25 days, increasing to 30 days after 10 years of service (pro-rated)
  • 9 days of bank, public and privilege holidays
  • Access to a paid Level 2 apprenticeship in customer service
  • Membership in the Civil Service pension scheme
  • Season ticket loans, retail discounts, an Employee Assistance Programme, and participation in a Cycle to Work scheme

How they work

Communication Teamwork & Collaboration Work Ethic Stress Management

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