Prison Support Officer - HMP Grendon and Springhill
HM Prison and Probation Service (HMPPS)
Aylesbury, England, United Kingdom · Full Time
Be the first to apply
- Experience
- Any
- Salary
- GBP 29,432 – GBP 29,432 / year
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Overview
Join His Majesty's Prison and Probation Service as an Operational Support Grade at HMP Grendon and HMP Springhill. This role involves assisting in the smooth, safe operation of a busy prison through varied tasks including security, managing deliveries, supervising visitors, monitoring phone calls and CCTV, and occasional prisoner interaction. The position combines desk duties with physical activity such as lifting, carrying, and escorting vehicles within the prison grounds.
Key Responsibilities
- Conduct security checks and searches at the prison entrance.
- Manage the receipt and dispatch of deliveries.
- Oversee visitor supervision during their time on site.
- Monitor communications through phone calls and CCTV systems.
- Perform driving tasks within the prison grounds as required.
Requirements
- Possession of a full, valid UK driving licence is mandatory.
- Ability to communicate effectively and remain composed in high-pressure situations.
- Good judgment, common sense, and ability to work well within a team environment.
Working Conditions and Shifts
The role requires working varied shifts, including weekends and nights, to support continuous prison operations. Limited interaction with prisoners may occur depending on the site.
Opportunities and Benefits
- Comprehensive training and career progression support, including pathways to prison officer roles.
- Starting salary of 29,432.
- Annual leave starting at 25 days, increasing to 30 days after 10 years, plus 9 bank/public/privilege holidays (all pro-rated as applicable).
- Access to a paid Level 2 apprenticeship in customer service.
- Eligibility for the Civil Service pension scheme, season ticket loans, retail discounts, employee assistance program, and a Cycle to Work scheme.
Additional Information
This is a vital role that supports public safety and contributes meaningfully to prison operations. While not a prison officer, the position offers exposure to the prison system and potential internal career development.