National Weekly Benefits Specialist

About the Company

EML Group is a leader in Workers Compensation and Personal Injury Claims Management, dedicated to assisting individuals through their return-to-work process. With a workforce exceeding 4,000 employees, EML promotes a culture of learning and career growth for long-term employment opportunities.

Role Overview

The National Weekly Benefits Specialist plays a pivotal role within the national performance team by ensuring precise, consistent, and compliant management of weekly benefit entitlements across multiple jurisdictions for a significant nationally self-insured client. This includes overseeing weekly benefit calculations, guaranteeing PIAWE (Pre-Injury Average Weekly Earnings) accuracy, legislative adherence, and uniform entitlement decisions across Queensland, South Australia, and Western Australia.

Key Responsibilities

• Offer technical leadership in PIAWE and weekly benefit calculations for a national self-insured client.
• Evaluate complex remuneration and employment situations according to jurisdictional rules.
• Provide expert advice to claims teams regarding entitlement decisions and legislative interpretations.
• Manage quality assurance and remediation processes, pinpoint issues, and supervise corrective measures.
• Serve as an escalation resource for intricate entitlement and payroll issues involving claims teams and client stakeholders.

Candidate Profile

• Extensive experience in workers’ compensation or technical claims, with strong familiarity with PIAWE and weekly benefits.
• In-depth understanding of multi-jurisdictional workers’ compensation systems and entitlement policies, especially within self-insurance.
• Demonstrated capacity to act as a technical authority influencing claims and stakeholder outcomes.
• Excellent analytical skills emphasizing meticulous attention to detail in complex calculation contexts.
• Effective communication and stakeholder management abilities across operational and client environments.

Employee Benefits and Culture

EML values diversity, inclusion, and equal opportunity, fostering a workplace based on respect, integrity, and honesty. Benefits include:

• A uniquely diverse and cooperative team environment.
• Flexible work-from-home options to support work-life balance.
• Corporate wellbeing programs including discounted health insurance and gym memberships.
• Substantial discounts at over 350 retailers via the RewardsHub program.
• Extensive learning and development opportunities to unlock employee potential.
• Access to Employee Assistance Programs for personal and professional support.
• Company events fostering connection and celebration of achievements.
• Eligibility for company incentive schemes and periodic salary reviews.
• Parental leave up to 16 weeks with superannuation benefits.

Additional Information

This is a permanent position offering flexibility to be based in Sydney, Parramatta, Brisbane, Adelaide, or Perth, with the option to work remotely up to three days a week.