Lead Product Manager, Central Product Marketplace

About GovTech

The Government Technology Agency (GovTech) is Singapore's leading agency in driving Smart Nation initiatives and digital transformation in the public sector. As the Centre of Excellence for ICT and Smart Systems, GovTech equips the government with expertise in Data Science & AI, Application Development, Smart City Technologies, Digital Infrastructure, and Cybersecurity. At GovTech, employees build impactful solutions aligned with Agile, Bold, and Collaborative values, enabling meaningful contributions to public good.

Role Overview

Developer Productivity and Service (DPS) is developing the Central Product Marketplace, a unified platform through which government agencies subscribe, provision, and manage GovTech's central products. At the core is Console, a command centre designed to let agencies subscribe, receive bills, handle access, and manage these products seamlessly. Currently, many products are only partially integrated. The goal of this role is to fully integrate these offerings, making Console the singular operational platform for agencies and a primary go-to-market channel for product teams.

Key Responsibilities

• Lead the product roadmap for Console, driving the end-to-end integration of central products—from listing to subscription, billing, and full operational capability at scale.
• Unify multiple Console interfaces into one streamlined subscription surface for ease of agency use.
• Significantly shorten agency onboarding time to ensure faster readiness for product use.
• Enhance Console’s value proposition for product teams by surfacing demand insights, simplifying go-to-market complexities, and encouraging integration.
• Collaborate closely with Product Portal and Developer Portal managers to ensure a seamless agency experience throughout the engagement funnel.
• Oversee the shipping and continual improvement of onboarding, approval, billing, and management workflows with engineering and design teams.
• Engage regularly with central product teams to unblock integration challenges and create a repeatable framework for product onboarding.
• Define, measure, and track key success metrics focused on real user value for both agencies and product teams, beyond simple product listings.
• Coordinate with the Technology Management Office (TMO) to align integration schedules with product team priorities.
• Develop comprehensive instrumentation to monitor agency usage journeys end-to-end, identifying friction points and enabling fixes.
• Ultimately, ensure Console functions as the operational foundation of the Central Product Marketplace.

Candidate Profile

• 6 to 12 years of product management experience, ideally in complex organizations balancing top-down directives and grassroots adoption.
• Proven track record delivering impactful products involving multiple stakeholders.
• Ability to apply structured product thinking in ambiguous environments while transitioning smoothly to execution without losing strategic focus.
• Excellent communication skills, confident in presenting to senior leaders and collaborating closely with engineers.
• Experience with platform, marketplace, or enterprise workflow products is advantageous.

Work Environment and Benefits

GovTech is committed to diversity and inclusion, fostering an environment where diverse perspectives drive innovation. Employees benefit from a total rewards package including comprehensive leave and wellness programs that support work-life balance. Flexible work arrangements are supported depending on job role, empowering staff to manage their time and deliver their best performance.

Join GovTech to take part in Singapore’s Smart Nation vision and contribute technology solutions for public good.