International Voice Process Customer Support Executive - UK Banking Shift

Job Overview

We are looking for candidates with experience in international voice-based customer support, specifically for a UK banking voice process. This is a full-time onsite role in Mahadevpuram, Bangalore, offering a UK shift schedule.

Key Responsibilities

• Handle customer support queries through voice communication in an international BPO setting.
• Maintain high standards of communication and professionalism with customers.

Candidate Requirements

• At least 1 year of experience in international voice customer service is mandatory.
• Only candidates with voice process background will be considered; non-voice, backend, or operations profiles are excluded.
• Excellent communication skills with no major transfer of intonation (No MTI).
• Must have a stable employment history.
• Minimum education: 10+2 or graduation (no diploma courses allowed).
• Only immediate joiners able to join within 2 days and with no notice period will be considered.
• Bangalore-based candidates preferred as interviews are conducted face-to-face.

Job Details

• Work location: Mahadevpuram, Bangalore
• Shift timing: UK shift
• Working days: 5 days per week with 2 rotational offs
• Facility: 2-way cab service available within a 20 km radius

Compensation

• Salary up to INR 480000 per annum with a base take-home pay of approximately INR 32000 plus incentives

Additional Information

Only candidates from a voice process background are permitted to apply. Non-voice, backend or operations profile candidates will not be considered. The recruitment process involves face-to-face interviews only. Contact person for application is Shiva via phone number 8884496984; if unable to connect, applicants are advised to drop their CV.