International Voice Associate - Customer Service Executive

About the Role

Join a prominent international BPO to begin your career as a Customer Service Executive in the International Voice Process sector. This opportunity welcomes fresh graduates eager to develop their skills in customer service within a supportive environment.

Key Responsibilities

• Handle incoming and outgoing calls from customers efficiently and professionally.
• Address and resolve client inquiries to ensure customer satisfaction.
• Deliver precise information about products and services offered.
• Document customer interactions thoroughly and maintain updated records.
• Adhere to company policies and quality standards consistently.

Candidate Requirements

• Open to freshers with a strong enthusiasm to learn.
• Excellent verbal and written communication skills in English.
• Undergraduate or graduate degree holders are eligible to apply.
• Availability to work in rotational shifts is mandatory.
• Basic proficiency in computer usage.

Perks and Benefits

• Competitive salary package ranging from INR 300,000 to INR 650,000 per annum.
• Opportunities for incentives and performance-based bonuses.
• Paid training provided to enhance your skill set.
• Clear pathways for career advancement.
• Supportive and professional working atmosphere.
• Transport facilities available as per company policy.
• Gain international exposure and enhance skill development in the BPO industry.

Additional Information

Location: Bangalore
Immediate joiners are preferred.
No placement fees; recruitment is free of charge.
For further details, contact HR Afifa at 9901246983 or email afifathejobfactory@gmail.com.