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International Customer Service Executive at Leading MNCs
Chennai, Tamil Nadu, India · Full Time
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- Experience
- Any
- Salary
- INR 300,000 – INR 650,000 / year
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Candidates with any graduate degree are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
About the Opportunity
Embark on a rewarding career path with prominent multinational corporations through this excellent opening for International Customer Service Executives. This role is ideal for individuals passionate about customer care and eager to excel within the International BPO sector. Candidates are encouraged to connect directly for further details.
Key Responsibilities
- Professionally manage both incoming and outgoing customer communications.
- Efficiently address and resolve customer inquiries and concerns with empathy.
- Deliver timely and high-quality support to ensure customer satisfaction.
- Accurately interpret client needs and provide suitable solutions.
- Maintain meticulous documentation of all customer interactions.
- Achieve established goals for quality, productivity, and satisfaction metrics.
- Adhere strictly to organizational policies, procedures, and compliance standards.
- Work collaboratively with peers to elevate overall customer experience.
Candidate Requirements
- Open to both fresh graduates and experienced applicants.
- Excellent proficiency in spoken English with strong communication skills.
- Good listening abilities combined with interpersonal and problem-solving aptitude.
- Basic computer literacy including typing skills.
- Readiness to operate in rotational shift systems.
- Positive mindset with a commitment to customer-first service.
- Preference given to candidates available for immediate joining.
Compensation & Benefits
- Competitive salary package aligned with skills and experience.
- Incentives based on performance.
- Opportunities for career advancement within the organization.
- Provided paid training for skill development.
- Employment with top-tier multinational companies.
- Health and employee benefits compliant with company policies.
- Five-day workweek ensuring work-life balance.
- Engagement in a professional and dynamic work atmosphere.
Additional Information
Job locations include Bangalore and Chennai. Prospective candidates are urged to get in touch via phone or WhatsApp at HR R Pavithra - 9538804043 or email at rpavithra@thejobfactory.co.in to explore this career opportunity further.