Office Assistant Cum Telecaller

Job Overview

This role involves making outbound calls to customers to handle inquiries, follow-ups, and confirming services offered by the company. The candidate will clearly and confidently communicate company services while maintaining a professional and courteous tone during all interactions.

Key Responsibilities

• Contact customers proactively to inquire about their needs and confirm scheduled services.
• Address customer questions and provide precise information regarding services.
• Maintain accurate customer data and records using Excel or Google Sheets.
• Support daily office functions including coordination and communication tasks.
• Follow up with technicians and clients as necessary to ensure service completion.
• Prepare straightforward documents such as quotations and reports for internal use.
• Perform routine administrative duties like managing calls, emails, and filing documents.

Qualifications and Skills

• Effective communication abilities in Hindi, Marathi, and basic English.
• Fundamental knowledge of computer applications such as MS Office, Excel, WhatsApp, and Email.
• Capability to handle telephone conversations professionally and courteously.
• Positive attitude with eagerness to learn and adapt.
• Prior experience in telecalling or office support is advantageous but not required.

Compensation

The monthly remuneration ranges between 12,000 and 21,000 INR.