Human Resources Manager

About the Company

The One Group is a premier restaurant industry company in the United States, managing over 135 venues and employing around 11,000 people. Our mission is to deliver exceptional and memorable experiences to all guests.

Position Summary

The HR Manager acts as the main resource for employee relations within the designated market, offering advice, conducting research including investigations, and guiding both management and employees. This position also involves supporting various HR initiatives and disciplines as required.

Key Responsibilities

• Address and resolve employee complaints within the assigned market.
• Provide coaching and counseling to both employees and management to help resolve issues concerning employee relations, including interpreting and applying company policies.
• Review disciplinary measures and assist management in properly documenting employee performance and behavior issues.
• Lead comprehensive and prompt investigations, including travel to company locations as necessary. Ensure documentation and communication of findings and recommendations are maintained accurately.
• Consult with senior HR leadership and company executives on personnel matters when appropriate.
• Inform management and employees about available benefits, services, and programs.
• Conduct compliance activities and manage required reporting for the assigned market.
• Stay aware of and track changes in state and legislative regulations affecting the market, maintaining industry knowledge.
• Support HR projects as needed within the market or as directed by HR leadership.
• Analyze workforce and operational statistics to identify trends in compliance and employee relations and recommend appropriate interventions.

Additional Duties

• Recommend improvements to company policies, procedures, and practices regarding personnel matters.
• Participate in administrative meetings and attend relevant seminars.
• Continue to support HR initiatives and projects as required.

Qualifications

• Bachelor's degree is required, though 7+ years of HR experience may substitute for education requirements.
• At least 3 years of HR experience is preferred.
• Professional HR certification is considered advantageous.
• Previous experience in the restaurant or hospitality sectors is a plus.
• Bilingual skills in English and Spanish are advantageous.

Knowledge and Skills

• Capability to engage in constructive and reasoned discussions on diverse issues, remain flexible, and drive change.
• Proficiency in coaching and collaborating effectively with business leaders to achieve company goals.
• Strong skills in employee relations and talent management.
• Client-focused mindset paired with excellent judgment, critical thinking, and communication skills, both verbal and written.
• Well-developed organizational abilities and keen attention to detail.
• Professional demeanor and systematic approach to work.
• Proficiency with Microsoft Office suite.
• Willingness and ability to travel to multiple company locations as necessary.