Health Information Officer

About the team

Health Information Management Services (HIMS) supports the Tasmanian Health Service by delivering patient-focused services that prioritise safety and quality. The team brings extensive experience in health information management and offers guidance on health information and records management across the organisation. Its work is centred on providing accurate, prompt and accessible corporate and health information, aligned to approved Australian Standards, so internal and external clients can better support patient care.

About the role

Working under the direction of the Manager - Health Information Service (HIS) and the Supervisor Medical Records, and in line with Australian Standard (AS) 2828, hospital protocols and organisational policies, this role helps keep client and patient care running smoothly through health information administration and general clerical support. The position calls for strong organisational ability, accuracy and attention to detail to assist day-to-day service delivery in Health Information Services.

Key duties

• Review, organise and prepare clinical and related internal and external documents so they are filed into the approved health record in accordance with AS 2828, agency policies, protocols and guidelines.
• Carry out timely, accurate and confidential data entry relating to patient records, including checking, scanning, uploading and maintaining clinical documentation, while applying quality assurance checks and updating patient demographic details in health information systems.
• Perform clerical and administrative work connected to confidential patient health records, including both digital and paper-based records.

Experience and capability required

Candidates need practical experience using information systems and Microsoft Office, with the ability to work in a highly sensitive, technology-driven health environment. They should also have a strong background in administrative tasks within a hospital setting, along with knowledge of relevant policies, procedures, guidelines and legislation and how these apply in the workplace. The role also requires the ability to organise competing priorities, meet deadlines, adapt to changing needs, and maintain accuracy and quality assurance standards.

Employment details

This is a multiple fixed-term casual appointment, working on an as-needed basis and starting as soon as possible for an estimated period of 24 months. Hours will be negotiated with the successful applicant. Please note that for 12 months from the publication date, this selection process may also be used to fill similar or subsequent full-time, part-time and casual vacancies.

Salary and benefits

The salary range is $68,854 to $73,947 per annum pro rata, with an additional 12% employer superannuation contribution. Casual loading of 25% applies, which is equivalent to $43.38 to $46.59 per hour. The pay range is aligned with the Public Sector Unions Wages Agreement 2025.

Eligible employees may also access salary packaging, including living expenses up to $9,010 plus $2,650 for meal entertainment each FBT year, along with other eligible benefits. Additional perks include professional development and accelerated pathways, as well as Fitness Passport access to more than 40 fitness facilities across Tasmania at discounted rates for individuals and families.

Eligibility and desirable criteria

Applicants should note that the following experience is desirable: working in a healthcare environment and administrative skills, including high-level data entry. The role also refers applicants to the Application Guide for information on pre-employment checks.

Application process

Applicants are asked to apply online and complete a 1–2 page application describing their experience, skills and knowledge in relation to the Statement of Duties. A separate selection-criteria statement is not required. The Statement of Duties and Applicant Guide should be reviewed before applying.

Contact for more information

For vacancy-related enquiries, please contact Louise Chick, Manager Health Information Service North/North West, on 64785246 or by email at louise.chick@ths.tas.gov.au.

Values and diversity

The Department of Health values compassion, accountability, respect and excellence. It promotes diversity and encourages applications from Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people living with disability. The department also holds Carer Accredited Employer Status and supports employees with caring responsibilities.

Additional information

Relevant supporting documents include the Health Information Officer Band 2 Statement of Duties and the Applicant Guide. The department also highlights lifestyle and relocation-related information through its Tasmanian health careers and wellbeing resources.