Head of Change Management
Victorian Department of Families, Fairness & Housing
Melbourne, Victoria, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Eligibility
- Applicants must be Australian Citizens, Permanent Residents, or hold a valid work permit or visa. Work eligibility verification and pre-employment screening including national police and misconduct checks will apply.
- Resume
- Required to apply
Where you'll work
Job description
Position Overview
The Head of Change Management is accountable for creating and executing the change management strategy within the Communities and Families Transformation Program. This role ensures effective adoption and integration of transformational initiatives throughout the department, partner entities, and the wider child and family services network.
Key duties involve crafting evidence-based change methodologies that enhance organizational readiness, develop leadership capabilities, and assist staff in adapting and maintaining change successfully. The role collaborates extensively across policy, service design, implementation, and strategic engagement sectors, embedding people-centric culture and work practices into transformation efforts.
Strategic Leadership
Reporting to the Executive Director, this position provides high-level guidance on change impact, readiness, stakeholder uptake, and behavioral adjustments, leveraging data analytics and practical insights to support informed decision-making and optimize change success. A commitment to inclusive, coordinated change is paramount, focusing on enduring advancements for children, youth, families, and communities.
Additional Responsibilities
- Lead preparation of budget proposals, Cabinet submissions, and briefing documents for senior executive and ministerial consideration.
- Employ excellent written and oral communication skills, with proficient understanding of policy frameworks and budget procedures.
- Demonstrate initiative and collaborative capabilities to support rapid response needs within a dynamic policy context.
Leadership and Skills
This role demands advanced leadership and people management proficiency, superior communication abilities, and adaptability to respond promptly to tasks.
This opportunity is notable for those aiming to guide change at the forefront of a major social services technology initiative in Victoria. The role emphasizes partnership with practitioners, operational and system leaders, clients, and technology collaborators to devise innovative, practical solutions enhancing client outcomes.
Key Accountabilities
- Deliver expert counsel on change strategies, risk management, and implementation.
- Provide strategic foresight to oversee integrated change management efforts for realizing benefits.
- Develop and manage comprehensive change implementation plans focused on capacity building, adoption, and sustainability.
Application Process and Eligibility
Applicants must submit a CV and cover letter (up to two pages) aligned with key selection criteria. Eligibility requires Australian citizenship, permanent residency, or valid work permit/visa; verification and pre-employment screening (including police and misconduct checks) will be conducted. Refer to official departmental recruitment resources for further details.