Global Travel and Events Specialist

Position Overview

We are seeking a Global Travel and Events Specialist to manage all travel, expenses, and meeting & event-related inquiries within a dynamic corporate environment. This contract role is remote, preferably aligned with the Pacific Standard Time zone, lasting six months with a competitive hourly rate ranging from $60 to $75.

Key Responsibilities

• Serve as the main contact for corporate travel, expense, and M&E questions via Slack, email, and ticketing platforms.
• Coordinate group air travel bookings through the Travel Management Company (TMC), ensuring swift and accurate responses related to travel policies, booking tools, expense submissions, and reimbursements.
• Assist employees with corporate card management, including applications, troubleshooting, limit adjustments, and handling lost, stolen, or fraudulent cards while ensuring adherence to related policies.
• Oversee bookings and payments for non-employee travelers such as candidates, consultants, and guest speakers, ensuring compliance and proper approvals for ad-hoc travel expenses.
• Manage a ticketing system to efficiently track and resolve requests, escalate complex issues appropriately, identify recurring challenges, and suggest process improvements.
• Generate and analyze travel expense reports, monitor policy compliance, and corporate card utilization to identify trends and optimize processes.
• Develop and update FAQs, training resources, and policy documentation; undertake special projects concerning M&E travel and expenses in collaboration with cross-functional teams.

Required Qualifications & Skills

• Minimum of three years’ experience in travel, expense management, finance, or support roles within TMC or corporate settings.
• Exceptional customer service skills with the ability to handle multiple inquiries efficiently and with accuracy.
• Thorough understanding of corporate travel policies, travel and expense (T&E) management platforms such as Workday, AppZen, Concur, and Navan, along with corporate card procedures.
• Familiarity with communication and support tools including Slack, ticketing systems like ServiceNow or Zendesk, event software such as Cvent, and reporting tools is advantageous.
• Strong analytical and problem-solving skills, combined with high attention to detail and commitment to compliance without sacrificing positive user experience.
• Ability to work both independently and collaboratively within a team environment to support operational objectives.

Additional Information

Randstad is proud to be an Equal Opportunity Employer, embracing diversity across race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or other protected classifications.

If you need accommodations during the hiring process, please contact HR to ensure a supportive experience.

Compensation will reflect factors such as education, experience, location, job functions, and certifications. Comprehensive benefits including medical, dental, vision, life insurance, disability coverage, and 401k are available based on eligibility.

This job posting will remain open for 30 days. Please note that in Massachusetts, it is illegal to require lie detector tests as a condition of employment.