Fashion Advisor - Selfridges Accessories at CHANEL

About the Role

Join CHANEL at their Selfridges Accessories boutique as a Fashion Advisor in a permanent full-time capacity. This position is dedicated to delivering a premium luxury experience that aligns with CHANEL’s impeccable brand heritage across all client interactions.

Key Responsibilities

• Develop meaningful and lasting client relationships to build trust and loyalty reflective of CHANEL’s brand values.
• Provide bespoke and insightful styling advice tailored to individual customer preferences and lifestyles, enhancing the shopping journey.
• Maintain meticulous organization and efficiency in task completion, ensuring high standards of attention to detail.
• Encourage a collaborative and creative team culture within the boutique, motivating colleagues to preserve the brand's legacy of excellence in luxury service.

Candidate Profile

• Possess excellent interpersonal skills to engage clients with elegance and authentic storytelling.
• A strong understanding of fashion trends combined with a deep appreciation of CHANEL’s heritage and aesthetic.
• A team-oriented mindset fostering a positive work environment and collective achievement.
• Highly organized, efficient, and committed to surpassing standards in every responsibility.

Motivations and Passion

• A genuine enthusiasm for developing strong client relationships and delivering memorable luxury experiences.
• Keen interest in continuously exploring fashion’s evolving trends and industry dynamics.
• Enjoy working within a creative and innovative environment where teamwork is valued.

Professional Growth Opportunities

• Gain valuable insights from a leader in luxury fashion regarding customer behavior, cultural trends, and market developments.
• Experience hands-on use of customer relationship management (CRM) tools prevalent in the fashion sector.
• Enhance problem-solving skills through client-focused challenge navigation, fostering resilience and adaptability.
• Contribute actively to CHANEL’s sustainability goals centered on restoring nature, circularity, dignity and prosperity, and women’s empowerment.

Employee Benefits

• Comprehensive private medical insurance including coverage for pre-existing conditions and optional family member inclusion.
• Access to 24/7 online GP services within 24 hours and participation in a cycle-to-work scheme.
• Financial benefits such as pension scheme, life insurance, and extensive retail discounts across supermarkets, gyms, cultural venues, and more.
• Mental health support through employee assistance programs and multiple wellbeing platforms.
• Exclusive lifestyle benefits including ticket discounts to London arts and culture, CHANEL product discounts, and employee-only sales.
• Recognition programs offering CHANEL products, retail vouchers, and holiday benefits tied to service milestones.

Inclusion Statement

CHANEL embraces diversity and is committed to fostering an inclusive workplace that supports personal development and collective progress. Applications from all qualified candidates are encouraged, as diverse perspectives and experiences elevate the strength of our teams.