Director, Global Template Owner - Innovative Medicine Operate State

Company Overview

Johnson & Johnson is committed to advancing healthcare through innovation. We aim to create a world where complex diseases are prevented, treated, and cured with smarter, personalized, and less invasive solutions. Leveraging our expertise in Innovative Medicine alongside MedTech, we provide comprehensive healthcare advancements to impact the future of human health profoundly.

About the Role

The Director, Global Template Owner (GTO) position is part of the Transcend global business transformation program aimed at modernizing and consolidating pharmaceutical ERP systems into a streamlined, standardized platform. This initiative reduces ERP systems from seven to one, promoting cost efficiency, agility, and end-to-end process support within Innovative Medicine.

This hybrid role is primarily based in Titusville, New Jersey, with alternative hybrid locations in Beerse (Belgium), Cork (Ireland), and Markham (Canada). Remote work may be considered case-by-case with company approval.

Responsibilities

• Lead and collaborate with functional template owners and centers of excellence to govern capability improvements.
• Manage and sustain system content, configurations, and process flows in close partnership with Technology teams.
• Work with Master Data teams to ensure excellence in delivery of connected master and transactional data supporting operations.
• Ensure strict adherence to Innovative Medicine and Transcend process compliance.
• Build effective partnerships with IT for system integration and enterprise architecture connectivity.
• Continuously integrate best practices and agile methodologies within Transcend system support.
• Maintain functional support across teams for deployed capabilities.
• Drive preventative actions, enterprise knowledge sharing, and escalate critical user issues where necessary.
• Oversee Super User support for access and security controls according to defined processes.
• Establish a system audit and inspection team to support compliance.
• Maintain documentation aligned with Quality Management System standards including regular updates and approvals.
• Manage Change Control Boards infrastructure and ensure engagement on system standards changes.
• Lead business case justifications for continuous improvement initiatives and ensure business readiness through adoption and training oversight.
• Promote best practice engagement within Functional Centers of Excellence.
• Develop team capabilities for functional excellence and multi-area subject matter expertise through targeted development.
• Align design and strategic roadmaps in collaboration with senior leadership.
• Partner with global supply chain template teams for process design and enhancements.

Qualifications

• Minimum education requirement: High School diploma or equivalent; Bachelor’s or higher preferred.
• Relevant certifications such as PMP, FPX, APICS, Lean/Six Sigma or Process Excellence are advantageous.
• At least 10 years of relevant experience in operations, supply chain, finance, or related business functions within multi-ERP/system environments.
• Proven experience supporting or leading large-scale ERP transformation or implementation initiatives.
• Strong interpersonal, communication, negotiation, and influencing skills engaging from operational teams to senior leadership.
• Experience in people leadership and development, managing direct and indirect reports as well as internal and external partners.
• Preferred experience in pharmaceuticals, life sciences, or regulated industries.
• Skill in business process design, engineering, and optimization.
• Hands-on experience with SAP ERP replacement projects.
• Demonstrated ability to govern multi-functional decision-making structures.
• Proven success in deploying or improving standardized workflows, tools, and templates.
• Proficiency in English required; additional languages such as German, Dutch, or Italian are a plus.
• Willingness to travel up to 50% domestically and internationally.
• Ability to work on-site at least three days a week, with optional remote work for remaining days.

Compensation and Benefits

The anticipated annual salary range in Ireland for this role is from EUR 104,000 to EUR 179,515, with other locations varying between EUR 119,200 and EUR 204,355. Additional employee benefits include an annual performance-based bonus, vacation leave, extended parental leave, bereavement and caregiver leaves, volunteer leave, wellness reimbursements, and access to various insurance plans for employees and dependents. Recognition for service anniversaries and career growth programs are also provided. Benefit offerings may vary depending on location.