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Customer Service Executive - International Voice Process at Leading BPO in Bangalore
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 300,000 – INR 400,000 / year
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate candidates including freshers with excellent English and basic computer knowledge, willing to work rotational shifts.
- Resume
- Required to apply
Where you'll work
Job description
Opportunity Overview
Join a top international Business Process Outsourcing (BPO) company in Bangalore and launch your career in customer support. This role welcomes fresh graduates eager to excel in an international voice-based customer service environment. Immediate joining candidates are highly preferred.
Eligibility Criteria
- Open to freshers with no prior experience necessary
- Strong command of English language communication
- Undergraduate or graduate degree holders
- Flexibility to work in rotational shift patterns
- Basic proficiency in computer operations
Key Responsibilities
- Manage both incoming and outgoing customer communications effectively
- Address and resolve customer inquiries with professionalism and accuracy
- Disseminate precise information regarding company products and services
- Ensure high levels of customer satisfaction throughout interactions
- Maintain detailed records of customer engagements and update databases accordingly
- Adhere strictly to organizational policies and quality standards
Compensation and Benefits
- Competitive salary structure ranging from INR 300000 to INR 400000 annually
- Incentive programs and performance-based bonuses to reward outstanding work
- Comprehensive paid training to build necessary skills
- Possibility of career advancement within the company
- Supportive and professional workplace ambiance
- Transport availability as outlined by company policy
- Exposure to international business operations and skill enhancement opportunities
Additional Information
This placement opportunity is free of charge. For further inquiries, interested candidates may contact HR Sameera at 9900975043 via call or WhatsApp, or email at sameera@thejobfactory.co.in.
Location: Bangalore, India
Immediate joining preferred.