Control Room Operator at Tātaki Auckland Unlimited

Opportunity Overview

Become a vital member of the Safety and Security team at Tātaki Auckland Unlimited, playing a key role in maintaining the safety of Auckland city. This permanent, full-time position entails working 40 hours per week, primarily in a 24/7 rostered shift environment.

Key Responsibilities

Collaborate closely with the Shift Supervisor to operate and monitor systems including CCTV, access controls, and alarms. Your role will ensure the security of people, venues, and city assets by following established procedures and maintaining calm, effective responses in dynamic situations.

Candidate Profile

The successful candidate will demonstrate strong motivation, keen observation skills, and excellent problem-solving abilities. A deep understanding of security principles, protocols, and technology—especially CCTV and alarm systems—is essential. You will thrive working within a security team environment and uphold high standards of confidentiality, integrity, and ethical behavior.

Required Qualifications and Checks

• Possess a Certificate of Approval (COA) and/or NZQA National Certificate in Security Level 3, or willingness to obtain these qualifications (cost reimbursed upon employment).
• Right to work in New Zealand is mandatory.
• Must provide two favorable references from previous employers.
• Successful clearance of Ministry of Justice (MOJ) background check.
• Pass drug and alcohol testing due to the role's safety-sensitive nature.
• Ability to work shifts, including outside normal business hours, with reliable transportation.

Employment Benefits and Salary

The salary range for this role is NZD 60,000 to NZD 65,000 annually, commensurate with experience and skills (Band D). Auckland Council offers a range of evolving employee benefits through various partnerships.

Application Instructions and Additional Information

• Submit a tailored cover letter outlining your interest and qualification alignment with this role.
• No need to fill non-mandatory CV fields if your resume is comprehensive and current.
• Applications are accepted on a rolling basis; early application is recommended.
• Employment offers are contingent on pre-employment screenings including reference validation, verification of qualifications, police vetting, and drug/alcohol testing.
• This employer promotes diversity and inclusion and encourages applicants to communicate access needs during recruitment.
• Existing employees under salary protection or prior Tātaki Auckland Unlimited terms should note that a new employment offer with updated terms will be issued upon role change, excluding secondments.