Communications Manager, Global Trust & Safety and Technology Communications

Position Overview

This role is positioned within the Global Trust & Safety and Technology Communications team at TikTok's London office. It involves close collaboration with teams across Product, Trust and Safety, Legal, and Public Policy, as well as regional communications divisions worldwide. The role is essential for articulating how TikTok safeguards its community—especially teenagers—by adhering to international regulatory requirements.

Key Responsibilities

• Draft and produce blog posts, media pitch materials, and launch content to amplify global announcements, tailoring communications for various regional markets.
• Create supportive materials such as fact sheets and executive biographies to empower global communications teams.
• Survey and evaluate regulatory developments worldwide to deliver insights that help protect and enhance TikTok’s public image.
• Collaborate with cross-functional teams including Product, Trust and Safety, Legal, and Public Policy, offering communications advice that ensures consistent and accurate messaging.
• Prepare and coach spokespersons for media interviews, press briefings, and public presentations.
• Be available for travel and flexible working hours as required to support global operations.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related discipline.
• At least 5 years of professional experience in external communications.
• Knowledge of global regulations impacting social media, particularly those involving teenage users.
• Experience in Public Affairs or Policy Communications environments.
• Strong writing skills with a history of high-quality output.
• Experience working both in agencies and in-house roles at multinational companies.
• Background in press office or crisis communications is advantageous.
• Preferred: Experience working with international teams and the capacity to manage ambiguity with a proactive, self-driven approach.
• Strong interpersonal skills demonstrated by empathetic collaboration and a people-first perspective.
• A passion for technology and entertainment sectors.
• Ability to think strategically while executing practical communications plans confidently.
• Adaptable and comfortable in fast-moving environments requiring rapid response to change.

About TikTok

TikTok stands as the premier platform for short-form mobile video. The company’s mission is to ignite creativity and spread joy globally. Headquartered in Los Angeles and Singapore, TikTok also maintains offices in major cities including London, New York, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join TikTok?

At TikTok, creativity is central to our mission. We build innovative products that empower authentic self-expression and foster global connections. Our diverse teams collaborate to produce meaningful impact for communities worldwide. We emphasize curiosity, humility, and resilience in a fast-growing tech company environment, viewing challenges as opportunities for innovation and learning. By nurturing a culture of constant improvement, we unlock limitless possibilities together.

Diversity and Inclusion

TikTok is dedicated to fostering an inclusive workplace that values diverse skills, backgrounds, and viewpoints. Reflecting the global audiences we serve, our environment celebrates varied voices and perspectives to inspire creativity and joy in everything we do.