Clinical Administrator - Khamis Mushait

About Diaverum

Diaverum is a mission-focused organization dedicated to providing exceptional renal care, enabling individuals with Chronic Kidney Disease (CKD) to lead meaningful lives. As a leading renal care provider globally and the largest in the Middle East, Diaverum offers a range of services including hemodialysis, preventive care, peritoneal dialysis, home care, and coordinated management of comorbidities alongside transplant services. Their care delivery model is standardized and supported by advanced digital infrastructure.

Role Overview

This position takes responsibility for the day-to-day management of the clinic facility to optimize clinical efficiency and financial performance. The Clinical Administrator will be the main liaison between the clinic, external parties, and headquarters.

Key Responsibilities

• Adhere to all Diaverum policies and procedures consistently.
• Maintain a safe, clean, and sanitary environment within the clinic premises.
• Participate in clinic audits and ensure timely implementation of corrective actions.
• Ensure compliance with both internal Diaverum reports and country-specific regulatory reporting requirements.
• Oversee the clinic’s physical presentation to ensure it reflects Diaverum's standards.
• Manage labor-related activities concerning cleaners, security personnel, and maintenance staff.
• Coordinate with the Head Nurse to ensure adequate clinic supplies are available.
• Monitor product consumption and manage inventory for supplies and medications effectively.
• Ensure maintenance of equipment, utilities, and housekeeping services.
• Validate billing information accuracy and complete all billing procedures within three working days.
• Manage the clinic’s petty cash and maintain precise inventory records.
• Meet accounting deadlines for inventory counts, delivery notes, and claims processing.
• Serve as the internal control representative within the clinic.
• Submit all required reports in line with company policies and local regulations.
• Support Quality Management Reviews (QMR) and ensure documentation complies with Diaverum’s standards.
• Assist in onboarding and integrating new clinic staff members, including employee data coordination with HR.
• Act as the primary contact for staff inquiries on-site.
• Ensure adherence to Diaverum’s crisis communication protocols and overall brand identity compliance at the clinic level.
• Function as the main liaison with the IT department and provide support for minor IT issues as needed.

Qualifications

• Bachelor’s degree preferably in hospital or healthcare management.
• Minimum two years of administrative experience, ideally within a healthcare or related environment.
• Proficient in Arabic and English, both spoken and written.
• Competent with Microsoft Office applications.

Additional Information

This permanent, full-time position is based onsite in Khamis Mushait, Saudi Arabia. The role offers a unique opportunity to join a growing healthcare organization that values expertise, motivation, and dedication. By joining Diaverum, you become part of a global network committed to life-enhancing renal care.